Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, delivery address, and precise delivery location only when you choose to use current location for an address.

How We Use Your Information

We use the information we collect to process your orders, send order confirmations and updates, provide customer support, and improve our services.

Information Sharing

We do not sell or share your personal information with third parties except as necessary to process your orders, for example sharing your delivery address and saved delivery location with our delivery partners.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, theft, and loss. All passwords are encrypted and never stored in plain text.

Cookies

We use cookies and similar technologies to keep you logged in and to understand how you use our app so we can improve your experience.

Your Rights

You can update or delete your account information at any time from the Account settings. You may also contact our support team to request a copy of your data or to have it deleted.

Account Deletion

To delete your account, open the app → go to Account → scroll to the bottom → tap Delete Account and enter your password to confirm. Your account and all associated data will be permanently deleted within 90 days of your request. To request deletion by email, contact us through the Help & Tickets section in your account.

Contact Us

If you have any questions about this Privacy Policy, please contact us through the Help & Tickets section in your account.